Privacy policy
Privacy Policy
This Privacy Policy explains how Shaveam collects, uses, and shares your personal information when you visit shaveam.shop, place an order, contact us, or otherwise use our services.
Information We Collect
We may collect information you provide directly to us, including your name, billing address, shipping address, email address, telephone number, payment information, order details, and customer support communications.
We may also automatically collect technical information, including your IP address, browser type, device information, time zone, cookie information, and how you interact with our website.
How We Use Your Information
We use your personal information to process payments, fulfill and deliver orders, provide order updates, manage returns and refunds, respond to customer support requests, maintain our website, and prevent fraudulent activity.
We may also use your information to comply with applicable laws, enforce our policies, improve our products and services, and send marketing communications when permitted by law.
Payment Information
Payments are processed by third-party payment providers. These providers may collect and process your payment details according to their own privacy policies and security practices.
Shaveam does not receive or store your complete payment card number.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential website functions, remember your preferences, understand website traffic, and improve your shopping experience.
Where required by law, optional analytics or advertising cookies will only be used after receiving your consent. You can control cookies through your browser settings and any cookie controls available on our website.
Disabling certain cookies may affect the operation of the shopping cart, checkout, or other website features.
How We Share Information
We may share personal information with service providers that help us operate our business, including payment processors, shipping carriers, website hosting providers, analytics services, advertising partners, and customer support providers.
We only share information that is reasonably necessary for these providers to perform their services.
We may also disclose information when required by law, to protect our legal rights, to prevent fraud, or in connection with a business transfer.
Advertising and Analytics
We may use analytics and advertising services to understand website usage and measure the effectiveness of our marketing.
Depending on your location, you may have the right to opt out of targeted advertising or certain types of data sharing. Available controls may be provided through our website or by contacting us.
Marketing Communications
If you choose to receive promotional emails, we may send information about products, offers, and store updates.
You may unsubscribe at any time by using the unsubscribe link included in an email or by contacting support@shaveam.shop.
You will continue to receive essential communications related to your orders and customer service requests.
Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, process orders, handle returns, resolve disputes, maintain business records, and comply with legal obligations.
The applicable retention period depends on the type of information and the purpose for which it was collected.
Information Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information.
No online transmission or storage system is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of your personal information.
You may also have the right to withdraw consent, restrict certain processing, or opt out of certain advertising or data-sharing practices.
To submit a privacy request, contact support@shaveam.shop. We may need to verify your identity before completing the request.
Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so we can review and delete it as appropriate.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of those websites.
We recommend reviewing the privacy policy of any third-party website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our practices, services, or legal requirements.
The revised policy will be posted on this page with an updated effective date where applicable.
Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, contact us using the information below.
Shaveam
Email: support@shaveam.shop
Phone: +1 (707) 530-9658
Address: 9718 NE 94th Ave, Vancouver, WA 98662, United States